Privacy Policy

Privacy Policy
Last updated: August 27, 2025
This Privacy Policy describes how NovaMart (“Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from mynovamart.online (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.
By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access our Services.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for legal and regulatory reasons. Updates will be posted on this page with a revised “Last updated” date.

Information We Collect
Depending on how you interact with our Services, we may collect:
Contact details: name, address, phone number, and email.
Order information: billing/shipping address, payment confirmation, order history.
Account details: username, password, security info.
Shopping activity: items viewed, added to cart, saved, or purchased.
Customer support info: any details you share when contacting us.
Usage Data: IP address, device/browser details, and browsing activity (collected via cookies and tracking tools).
We may also receive information from third-party services, such as payment processors and shipping providers, to complete your transactions.

How We Use Your Information
We use your personal information to:
Process and deliver orders.
Manage your account and provide customer support.
Improve and personalize our Services.
Send marketing and promotional messages (if you opt in).
Detect and prevent fraud or security risks.
Comply with legal obligations.

Sharing of Information
We do not sell your personal data. We may share information only with:
Service providers (payment processors, shipping, IT, analytics).
Marketing partners, with your consent or as permitted by law.
Affiliates, within our business group.
Authorities, when required by law.
In business transfers, such as mergers or acquisitions.

Cookies
We use cookies and similar technologies to:
Enhance user experience and remember preferences.
Analyze traffic and performance.
Provide personalized offers and advertising.
You can disable cookies in your browser settings, but some site features may not work properly.

Your Rights
Depending on your location, you may have rights to:
Access, correct, or delete your personal data.
Restrict or object to processing.
Opt out of marketing emails.
Request data portability.
To exercise these rights, contact us at [mynovamart.online].

Data Retention & Security
We keep your information only as long as necessary to provide Services, comply with laws, resolve disputes, and enforce agreements. We use industry-standard safeguards, but no method of transmission over the Internet is 100% secure.

Children’s Privacy
NovaMart does not knowingly collect data from children under 13. If we learn we have, we will delete it immediately.

International Users
Your data may be processed outside your country, including in regions where data protection laws differ. We ensure safeguards are in place for such transfers.

Contact Us
If you have any questions about this Privacy Policy or our data practices, you can reach us at:
📧 support@mynovamart.online